‘Not Everybody is Online’…but All Voices Count

I recently attended the final Making All Voices Count (MAVC) Policy and Practice Dialogue to learn more about tech-focussed citizen engagement and accountable governance as the programme comes to an end and we look to the future.

An impressive line-up of speakers across two days of plenary and breakout sessions discussed issues ranging from citizen’s online …

What do we mean by client empowerment in financial inclusion and how do we do it?

At the 2017 SEEP Annual Conference, I had the pleasure to facilitate a session with colleagues from the MasterCard Foundation Savings Learning Lab. We talked about successful approaches to client empowerment in savings programming, with a focus on the overarching problem of financial exclusion of two vulnerable groups – women and the very poor.

I was joined by …