Evaluation of UNHCR’s role as Cluster Lead Agency for the Global Protection Cluster
2016-2017; Multi-country; UNHCR
Itad has been contracted to conduct an evaluation of UNHCR’s role in leading the Global Protection Cluster (GPC), focussing on UNHCR’s performance as Cluster Lead Agency (CLA), at both global and country levels.
The evaluation has the dual objectives of learning and accountability. The focus will be on learning how the protection clusters at country level are supported by the GPC, and what lessons have been learned by UNHCR in field CLA situations. The evaluation will examine the achievements and challenges of the cluster at global and field level with regard to coordination, capacity building, and support to the field and mainstreaming protection. While the evaluation will look back at achievements against the 2012-15 GPC strategy, it will also seek to make recommendations of relevance to the current 2016-19 strategy.
To carry out this challenging evaluation, Itad has mobilised a team of highly qualified humanitarian evaluation experts with strong knowledge and experience in emergency response, Cluster coordination and protection, as well as the broader humanitarian reform process and Transformative Agenda.
Our approach centres on a set of evaluation questions focusing on how the GPC’s work and strategy has contributed to effective coordination with the broader humanitarian system, connection to local and national actors, accountability to affected populations, and efficient and effective delivery of protection.
During the inception phase, we have carried out extensive consultations with key evaluation stakeholders, including running a workshop in Geneva to explore achievements to date and what success looks like going forwards. During the data collection phase, we will carry out 5-6 country visits (currently planned to be Afghanistan, Pakistan, Iraq, DRC, South Sudan and Honduras) which will include a strong focus on engagement with communities and persons of concern; as well as two desk studies and an online survey. The findings of the evaluation are due to be written up and presented to UNHCR in May 2017.
Image © UNHCR refugee hut. Photo Credit: MONUSCO/Abel Kavanagh