Working with client exit interview data collectors from IPPF and MSI in Tanzania and Cameroon as part of the WISH programme, we identified a series of recommendations for how to improve training and implementation of poverty and disability measures within the context of sexual and reproductive health client exit interviews. These recommendations are targeted to health service delivery organisations to help them collect higher quality data and make more informed decisions about improving access for vulnerable clients.
This study was conducted by the WISH4Results (W4R) team, the third-party monitor for the WISH programme. Our objectives were to review the experiences of implementing partners’ (IPs’) data collection teams in administering the Washington Group Questions (WGQ) for estimating disability prevalence among clients and both the Multidimensional Poverty Index (MPI) and Poverty Probability Index (PPI) for estimating the extent of extreme poverty among clients as part of the standard Client Exit Interviews (CEI) used across the programme.