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Blog
Maintaining a critical link to last-mile customers: Challenges and opportunities facing financial service agents during COVID-19
Agents are a critical last-mile link to financial services for lower-income households and micro- and small enterprises, registering new...
Report
Leveraging high-performing agents to deliver customer value
Throughout Sub-Saharan Africa, innovation is transforming how people conduct financial transactions and live their lives.
Report
Savings count: Trends in access, use and the ecosystem of savings in Sub-Saharan Africa
The consistent use of financial services can help the world’s poorest people better manage risks, step out of poverty and build a better...
Report
Briefing paper – Savings count: Trends in access, use and the ecosystem of savings in sub-Saharan Africa
The consistent use of financial services can help the world’s poorest people better manage risks, step out of poverty and build a better...
